ZetaRank Human API

Human API for AI-to-Human Handoff

Connect AI agents, applications, and customers to real ZetaRank experts when a task needs judgment, technical work, a quote, or a human conversation.

Secure request tracking Human review API + web workflow
Human handoff layer
01
AI agent, app, or customerCreates a structured request
02
ZetaRank Human APICreates the master request and routes it
03
ZetaRank human expertReviews, replies, and completes the work
Already submitted? Track your request →
Human-in-the-loop support

Automation handles the routine. Humans handle the important parts.

The ZetaRank Human API is a controlled handoff system for situations where software alone is not enough. It keeps one master request, preserves the conversation, and gives the requester a secure way to receive human replies.

01

One master request

Every request receives a ZetaRank ID so status, messages, routing, and history stay connected.

02

Expert escalation

Escalate SEO, WordPress, WooCommerce, development, Merchant Center, and other digital tasks to a person.

03

Conversation continuity

Customers and agents can continue the same request instead of starting over in a separate support channel.

How it works

From automated request to human action in four steps

01

Submit

A visitor, AI agent, or connected application sends a request through the API or web form.

02

Classify

ZetaRank records the request, category, source, website, contact permission, and conversation context.

03

Human review

A ZetaRank team member reviews the request, replies, assigns work, or routes an eligible specialist request.

04

Track

The requester follows status changes and sends follow-up messages from the secure tracking page.

Expert coverage

What can the ZetaRank Human API help with?

Use the Human API when a task needs investigation, implementation, commercial discussion, or specialist judgment.

For AI agents and applications

A structured endpoint for human escalation

External systems can create a human request without scraping forms or inventing a separate support workflow. ZetaRank returns a master request ID and keeps subsequent messages tied to that record.

  • REST-based request creation
  • Explicit contact-permission handling
  • Secure request status and message continuation
  • ZetaRank remains the master system of record
  • Custom payment requests with mandatory ZetaRank staff approval
POST/wp-json/zetarank/v1/human-request
Authorization: Bearer zr_live_xxxxxxxxx

{
  "category": "technical-seo",
  "name": "Jane Smith",
  "email": "jane@example.com",
  "website": "https://example.com",
  "subject": "Indexing issue",
  "message": "Pages are not appearing in search.",
  "contact_permission": true
}
Endpointhttps://zetarank.com/wp-json/zetarank/v1/human-request
Payment request/wp-json/zetarank/v1/request/{request_id}/payment-request
Provider Marketplace

Approved developers and agencies can compete for eligible work.

Customers can opt in to provider proposals. ZetaRank reviews the request before opening it, matches only approved providers by service category, keeps customer contact details private, and records bidding, chat, payments, ratings, and provider earnings in one system.

01

Verified providers

ZetaRank reviews each provider and approves only relevant service categories before bidding is enabled.

02

Private bidding & chat

Providers see a redacted project brief, submit proposals, and communicate through private ZetaRank conversations.

03

Controlled payments

Accepted bids feed into the existing payment approval flow, while provider commissions and payouts are tracked separately.

Trust & routing

ZetaRank stays in control of every Human API request

ZetaRank creates and retains the master request. Specialist sister-site routing can be added for eligible requests, but the original ZetaRank request ID, conversation, and status history remain intact.

01

Privacy-aware

The request form warns users not to send passwords, payment data, or API secrets.

02

Secure tracking

Requests use a private tracking token so public request IDs alone do not expose conversations.

03

Controlled routing

Connected systems can receive eligible requests without replacing ZetaRank as the master record.

Human API FAQ

Frequently asked questions

What is the ZetaRank Human API?

It is ZetaRank’s human-handoff layer. AI agents, applications, or website visitors can create a structured request that enters the ZetaRank Human API inbox for review by a real person.

Can AI agents use the Human API?

Yes. Approved AI agents and external applications can create requests through the REST endpoint using a ZetaRank-issued Agent API key. Customers using the public web form do not need an API key.

What kinds of requests can I submit?

Common categories include SEO, technical SEO, AI search optimization, WordPress, WooCommerce, web development, plugin development, software work, Google Merchant Center, and digital service requests.

How do I track a request?

After submission, ZetaRank creates a request ID and secure recovery token. The tracking page shows status changes, human replies, and the ongoing conversation.

Does every request get sent to CallCentersForHire?

No. ZetaRank is the primary Human API and master system. Only eligible specialist requests may be routed to a connected sister site when that routing integration is enabled.

Need human expertise?

Create a Human API request and keep the conversation in one place.

Start with a secure request, or discuss a larger project directly with ZetaRank.